An indispensable reference point for tourists who come to town, they get information on places to visit and how to get around in the province. I´m very positive data from the month of August, released by the Observatory established by the Erice DOC Wine Route, which runs operationally the Tourist Information Centre of the City of Trapani in Cavarretta Palace.
In the month of August were 3,374 people who went to the Info point, with a daily average of more than 110 people per day with peak days in the week of August over 150 people per day. To meet the ever-increasing demand, the association has further strengthened the staff responsible for managing the desk.
The Observatory has done the usual analysis on the type of tourists that arrive in Trapani, on the residence time in the city, the places visited, on what was pleasing and complaints, in order to make a contribution to public institutions and private individuals to improve the tourist offer of the region.
In August were more Italians who have reached Trapani compared to foreigners (55 percent Italian, 45 percent foreign), reversing the trend that had been recorded in previous months. Foreign countries from which comes the largest number of tourists were France, Spain, Belgium, England, Germany, Sweden and Ireland. But there are some people who come from America. 90 percent of the tourists arrive in Trapani for the first time.
Different compared to the month of July, the ages of the people who choose Trapani: there is in fact greater turnout of young people between 20 and 35 years (33 percent of the sample), which travels mostly in pairs preferring economic solutions and remains on average in Trapani for two / three days.
78 percent of the sample has reached Trapani Birgi of using low-cost, and some come to visit Trapani drive from Palermo and 7 percent comes from other provinces of Sicily with car hire. Even for the services of accommodation and catering preference goes to the low cost: accommodation in the historic center, particularly in the B & B that have registered in the city sold out.
With regard to the type of information required at the Info point, most regard to transport (about 44 per cent asks schedules, companies, segments), and a hike (about 30 percent ask about trips to the Egadi and Reserve Zingaro). 19 percent of the sample asks for information on accommodation and 7 percent on catering.
The most popular travel destinations are the Egadi, followed by Erice, the salt pans of Trapani and Marsala, the island of Mozia, San Vito Lo Capo and the Zingaro Nature Reserve.
The positive ratings by tourists relate to the monumental and artistic beauties (the historic center of Trapani, the sites of Segesta and Selinunte, the Favignana Tuna fishery), the natural landscapes (especially islands and reserves), the flavors of traditional cuisine and the hospitality of the people of Trapani. Trapani amazes the people who have already been previously for the cleaning and care in maintaining law and order in the city.
The critical notes are the lack of hostels where you can stay with twenty euro per night, the lack of public transport links and signage, the difficulty of moving with buses or trains, opening times of museums (the Museum Pepoli only opens in the morning while the Museum Torre di Ligny is currently closed), the impossibility of being able to visit most of Churches (especially on weekdays, as sporadically open or closed to the public, with no time fixed; many visits monumental organ of St. Peter, for example, have been impossible to achieve). Also critical for the reception of many hospitality businesses in the city due to the lack of staff at the front desk who speaks English, with the consequent difficulty of orientation to the real satisfaction of the needs of the tourists. Also critical because the shops and supermarkets are not open on time continued.
Finally, as regards the management of info point, the Association has reported the lack of communication materials coming from various municipalities, which would be distributed free of charge, while the demand increases more and more. In the first four months of operation, the tourists who went at the Info point only shipped more than 9,500 tourist maps provided by the City of Trapani on a total of 10,000 made available by the City Council. Distributed along with the prestigious territorial brochure made available by the Province of Trapani. The other municipalities have not yet received any communication and promotion, despite repeatedly stressed. In particular, at the Info Point is requested brochures and guides on the history of Trapani, the surrounding sites (Riserva dello Zingaro, Saline, Segesta, Selinunte, Mothia, Erice) and informational brochures on public transport connections (in this regard have proved very useful those provided free of charge by Confindustria Trapani), the history and the usability of the Egadi islands, in several foreign languages.
A sore point of the management of info - point concerns the bicycle rental service. In August, other foreign tourists have suffered the theft of bikes hired at the Info Point, bringing to seven the association always stolen bicycles along the coast of San Giuliano. In these cases, the tourists return to standing at the Info point with the lock sliced, demonstrating the theft immediately, and strongly irritated by being robbed. Some of them have also reported the theft immediately to the embassy and refused to refund the value (insurance companies do not cover this type of theft).
Or to create moments of fun and entertainment for children and families Trapani and reinforce the idea of public gardens as places of encounter and participation, inspired the initiative "A park .... City 2009," promoted by all ´Cultural Identity and Promotion of the Territory, which opened in late August and ends in late October. Alternately every Sunday at Villa Pepoli and Villa Margherita are planned animation, music and games for children aged 3 years and over. The next event is scheduled for September 20, from 10:30 to 12:30 at Villa Margherita. The other shows are scheduled for Sept. 27 (Villa Margherita), October 4 (Villa Pepoli), October 11 (Villa Margherita), October 18 (Villa Pepoli), October 25 (Villa Pepoli).
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